Privacy & GDPR Policy
At Axira, we take your privacy seriously. We follow the EU General Data Protection Regulation (GDPR) and always process personal data lawfully, securely and transparently.
1. Data we collect
- Contact details: name, email address, phone number.
- Purchase data: orders, payment status, license information.
- Technical data: IP address, browser and device information.
- Communication: messages sent via forms or email.
2. How we use your data
- To deliver services and digital products.
- To manage payments and receipts.
- To provide support and answer inquiries.
- To send essential service-related notifications.
- To improve our website, infrastructure and security.
3. Legal basis
- Contract: required to deliver purchased services.
- Consent: voluntary communication and optional messages.
- Legitimate interest: security, diagnostics and service improvement.
- Legal obligation: bookkeeping and documentation.
4. Data storage & security
Axira uses EU-based infrastructure for data storage. All communication is encrypted using TLS/SSL. Our systems use hardened configurations, access control, monitoring and firewalls.
5. Sharing of data
We never sell personal data. We only share it with trusted partners, such as:
- Payment processors (Stripe)
- EU-based hosting providers
- Email and security services
6. Your GDPR rights
- Access your personal data.
- Request correction or deletion.
- Object to processing.
- Request data portability.
- Withdraw consent at any time.
- File complaints to your national data protection authority.
7. Cookies
Axira uses only essential and analytical cookies. We do not use advertising or cross-site tracking cookies. For more details, see our Cookie Policy.
8. Contact
If you have questions about this policy or want to exercise your rights, contact us at:
Email: info@axira.eu